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The lack of proper training and maintenance protocols only exacerbates the problem. Staff members and managers are ill-equipped to handle the cleanliness of these machines, as it requires special tools and expertise. As a result, ensuring that McDonald’s drinks are prepared safely becomes a daunting task.
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McDonald’s has recently relaunched its McCafe brand in an attempt to gain a share of the coffee market. The franchise offers a variety of coffee options at a more affordable price compared to established coffee chains like Starbucks. However, the revelations about the cleanliness of the McCafe machines raise concerns about McDonald’s aspirations for coffee dominance. It emphasizes the importance of prioritizing hygiene in all aspects of their operations.
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