The question is not whether such roles should exist—they already do—but how they are carried out. If handled with openness, including clear communication and accessible records, they can function without undermining trust. If not, the same structure can create distance between decisions and those affected by them.
The coming period will likely shape how this role is perceived. Not through statements alone, but through patterns—how decisions are explained, how consistently information is shared, and how willing the office is to be examined.
