The Demanding Restaurant Customer Who Left Me Nothing on the Receipt But Quietly Handed Me a Career Opportunity I Will Never Forget

When I interview new hires, I sometimes catch myself thinking about that night at the restaurant. About the heavy tray. About the receipt with no tip. About that small business card tucked under the edge of a plate.

I think about how close I came to not making the call.

I think about how easy it would have been to throw that card away in frustration.continue reading …